Privacy policy

COLLECTION AND USE OF INFORMATION

Arcsilea Ltd will not collect any personal information about you on this website without your consent. We will let you know what we intend doing with your information before collecting it so that you can decide whether or not to furnish that information to us.

Any information which is provided by you will be treated with the highest standards of security and confidentiality and in accordance with the terms of the Data Protection Act 1998, Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the Protection of Individuals with regard to the Processing of Personal Data and on the Free Movement of Such Data, and any implementing and/or amending legislation as may be adopted in the United Kingdom from time to time.

If at any time after giving us personal information you decide that you no longer wish us to hold or use this information, or in the case that the information becomes out of date, you are free to notify us, and we will remove or rectify the information within a reasonable time and in accordance with legislative requirements.

You acknowledge and agree that in certain circumstances we may be obliged to disclose personal information relating to you to third parties, for example, in order to conform to any requirements of law or to comply with any legal process.  Telephone calls may be monitored or recorded to ensure that we carry out your instructions correctly and help us to improve the quality of our service and in the interests of security.

Telephone calls may be monitored or recorded to ensure that we carry out your instructions correctly and to help improve the quality of our service and in the interests of security.

COOKIES

This website uses cookies which are small data files that are downloaded to your computer by websites that you visit.  These are widely used in order to make websites work.

We use cookies to gather customer journey information across our sites and to temporarily store details input onto our site.  We don’t use cookies to track peoples internet usage after leaving our site.

Some of our services require cookies in your browser to view them and use them and to protect your personal information.  You are not obliged to accept cookies that we send you and you can modify your browser so that it will not accept cookies.  Please note that should you choose to set your browser to disable cookies, you may not be able to access all areas of this site.

AMENDMENTS

Arcsilea Ltd reserve the right, at its sole discretion, to amend the terms and conditions and privacy policy at any time and you should regularly check both the terms and conditions and the privacy policy for any amendments.